IT TECH

Location: Fontana
Posted on: November 9, 2024

Job Description:

IT Infrastructure Support 1

This position involves monitoring various production systems and activities and provide technical support to production/warehouse enviroment.

Knowledge/Skills/Competencies:

-Knowledge of IT applications and infrastructure elements.

-Problem analysis and resolution skills.

-Knowledge of database desktop, application or infrastructure.

-Good communication skills.

-Ability to show initiative to take on assignments of a more advance nature.

Work is guided by diverse procedures, processes and/or technical methods of varying complexity. Incumbents have some freedom to select best methods and procedures to follow to complete assignments. Tasks are complex in nature where considerable judgment and initiative are required in resolving problems and making recommendation. Descisions/actions may have an impact beyond the job's immediate work unit or team. Works under general Supervision. Situations not covered by standard processes, procedures and methods are referred to manager or higher level. May provide functional guidance to others perfoming similar work and/or act as a team lead. May demonstrate work methods to new employees. Deals directly with immediate supervisor, co-workers and team members; engages in exhanges of factual information and provides some explanation in a problem solving capacity; interactions with external contacts, if applicable, require exchanging factual information and providing some explanation.

Keywords: , Riverside , IT TECH, IT / Software / Systems , Fontana, California